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SalaryAbout the Company
We re working with a stunning hotel business that have a fantastic opportunity for a dynamic and ambitious Learning & Development Manager to play a key role in driving the training function, standards and learning management systems.
The business has an incredible reputation, their culture is exceptional and they pride themselves on putting their fantastic customer service and attention to detail at the heart of everything they do.
The successful candidate must be able to drive.
Learning & Development Manager The Rewards
- Salary up to GBP45,000
- 10% bonus
- Fantastic perks and benefits
- Staff discount
- Great working environment with a people first culture
- Progression opportunities
- Must have experience within hotels
- Must have experience with the use of Learning Management Systems
- Proactive and highly organised
- Operating and delivering in-house training programme including induction, compliance, health and safety, software induction, duty management etc.
- Design and prepare supporting materials for various courses
- Responsible for sourcing, booking and coordinating attendance of external training providers
- Supporting managers in developing department inductions
- Devising and implementing training plans for all levels of staff
- Supporting the HR team with projects and initiatives
- Maintaining records and reports relating to training
- Ensuring statutory qualifications are completed by relevant colleagues
- Expertise in building performance service cultures
- High levels of engagement with a strong focus on delivering exceptional service consistently
- Will carry out annual performance cycles in order to support managers
- Strong communication skills with exceptional attention to deal
- Able to support colleagues in delivering the highest levels of customer service
- Will be hands on, energetic and passionate in approach
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