Leasehold Officer / Home Ownership Manager

Homeownership Manager - £39,238pa - £44,547pa
Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Home Ownership Manager
Reporting into the Home Ownership Team Manager, this role will manage our portfolio of Homeowners across London and Hertfordshire.
You will manage a number of Homeownership functions including, solicitors enquiries, lease extensions and section 20 consultations.
You will also be responsible for completing Estate Inspections and troubleshooting any issues that arise across your portfolio.
What you’ll do
You will manage a portfolio of properties across your patch and be responsible for all Homeownership functions. (Lease extensions, solicitors enquiries §ion 20 consultations)
Completing Estate Walkabouts on a quarterly basis with some of our residents
Managing Anti-social behaviour
Be the champion for the customer
Manage our third party relationships (Managing Agents)
What you’ll need
We’re looking for someone who has previous experience within a similar role
Solution focused with a can-do attitude
Ability to multitask and manage conflicting deadlines
Problem solves
Committed to providing a good service
Our Values
Our core values are at the heart of how we work
Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
Competitive salary of £39,238pa - £44,547pa (depending on experience)
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions from 4% - 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Home Ownership Manager outlined above.
Closing date for applications 27 May 2024
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme