Due to continued expansion, we are delighted to be recruiting for this newly created role. In conjunction with our PAs the successful applicant will be providing high quality professional administrative support for fee earners across the firm. The successful candidate will actively seek to improve processes, anticipating the needs of those requiring assistance and facilitating flexible and efficient administrative support.
This is an in-ofice role and is not suitable for hybrid working
MAIN RESPONSIBILITIES:
- Owning the Know Your Client (KYC) process. This will include: matter opening, preparing initial client documents, ensuring that the necessary Anti-Money Laundering documentation is gathered and filed on the Linetime Case Management Software, preparing and sending the standard client care letters and terms of business
- Supporting general team administration including ensuring organograms and biographies are up to date and assisting with the organisation team events or initiatives.
- Assisting with client reporting commitments including WIP updates
- Completion of new supplier forms including obtaining the necessary verbal approval for new bank details
- Confirmation of bank details with clients and third parties to ensure that client payments are prepared and processed appropriately
- Ensuring that at the end of a matter files are closed and readied for archiving
- Digital document production including composite documents and formatting
- Attending WIP (Work in Progress) meetings, checking bills for accuracy and proactively chasing unpaid debts (in partnership with the Finance team)
- Preparing packs of hard copy documentation and assisting with bundling of documentation if dedicated Paralegal support is unavailable
- Be capable of operating all functions of the photocopiers and scanners including clearing jams and replacing the toner
- Establish and maintain effective and accurate filing systems as required (hard copy and electronic)
- Postal duties
- Supporting the Office Manager with office administrative support as required.
This list of duties is not exhaustive and since this a new role, we expect it will evolve over time.
REQUIRED KNOWLEDGE, QUALIFICATIONS, SKILLS AND EXPERIENCE:
Essential
Excellent IT skills including Outlook, Word, Excel, Powerpoint
Confidence and ability to learn other technology and systems
Confidence to solve problems or seek assistance when issues arise
Excellent administration ability
Excellent organisational ability
Interest in working in a legal environment
Desirable
Knowledge and understanding of legal terminology
Experience of public and local authority sector
Required Competencies
- Well organised and able to manage multiple, time sensitive tasks
- Strong attention to detail
- Team player, reliable and works efficiently at pace
- Ability to work under pressure
- Proactive with a flexible "can do" attitude
- Ability to work independently or as part of a team
- Effective and diplomatic communication skills
- Ability to foster and develop constructive relationships and manage the expectations of key stakeholders
- Professional and discrete
- Client service focused
Our HQ is based in London and while the firm is generally supportive of hybrid working, the successful completion of this new role will require you travel to London each working day.
A generous bonus scheme is on offer alongside a competitive salary. You will gain professional development with a structured path to advancing your career. We provide a generous benefits package that includes but is not limited to;
· Generous annual leave, starting at 28 days leave per annum (two days of which must be taken at Christmas on dates decided by the firm)
· Private Pension
· Private Medical Insurance
· Life assurance
· Income protection
· Smart health (including virtual GP service)
· Health and wellbeing app
· Individual learning and development and Business development budgets
· Flexi time policy (core working hours of 10.00 - 16.00)
· Flexible working (for example, part time and home working)