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Form of work
Salary- Job Type: Full-time
- Location: Southampton
- Salary: £23,000
We are seeking an Admin Assistant to provide comprehensive administrative support to our Fee Earners. The ideal candidate will be a key player in ensuring the smooth operation of our case management system and will be responsible for a variety of tasks including client contact, file administration, and general office duties.
Day to Day of the role:- Utilise the Case Management system effectively for various administrative tasks such as opening and closing files, billing, and typing correspondence.
- Answer telephone calls promptly and professionally, taking detailed messages and providing assistance where possible.
- Attend to clients in reception and on the telephone for routine matters, such as making appointments or collecting documents.
- Identify billing opportunities monthly and liaise with Accounts regarding the payment of bills.
- Assist Fee Earners with file management, including setting up new files, filing, and archiving completed files.
- Ensure all post is dispatched on the same day it is typed and manage the collection and distribution of post within the office.
- Comply with all relevant professional obligations, the Solicitors’ Accounts Rules, and the Firm’s policies, including Money Laundering and Data Protection policies.
- Provide cover for other secretaries and assistants as needed and undertake any other administrative duties as requested.
- Experience in an administrative role, preferably within a legal or professional services environment.
- Familiarity with case management systems and general office software.
- Excellent telephone manner and client-facing skills.
- Strong organisational skills and the ability to manage multiple tasks efficiently.
- A proactive approach to identifying and resolving issues.
- Good team player with the ability to also work independently.
- Knowledge of the Solicitors Regulation Authority Codes of Conduct and Solicitors’ Accounts Rules is desirable.
