Legal Secretary
Permanent
Full Time
Swindon
£24k - £27k
The successful candidate will be an experienced, committed Legal Secretary. They will have recent experience of working in an administrative support role. They will provide excellent front-line support to the fee earner and a professional administrative service to clients. They will take personal responsibility to learn on the job and assist in supporting the growth of the Family department.
Main duties:
- Quickly respond to existing clients and new business enquiries.
- Administration including but not limited to audio typing standard and nonstandard letters, producing letters, forms and documents which utilise Case Management and IT systems.
- Drafting of simple documents.
- Preparing correspondence and documents as well as amending and formatting more complex documents.
- Attending to clients over the phone and providing assistance in a professional and compassionate manner.
- Proactive diary management.
- Providing the highest levels of accuracy, speed, confidentiality, and presentation.
- Prioritising and arranging meetings and other appointments.
- Opening new files, filing, photocopying, cheque requests, capturing, closing, and archiving of files, running monthly bills and diarising payments thereof, DX & post preparation.
- Meet with clients face to face, to help administer and progress matters as instructed by the supervising solicitor.
- Provide clients with updates in relation to the day-to-day relevant matters via phone, email and face to face.
- On the supervising solicitor’s instructions, bill for work done on client’s behalf, chasing invoices if necessary and liaising with the Finance Department.
- Meeting all due diligence and compliance requirements including those relating to ID, letters of engagement, conflict check and AML regulations.
- Ensure high quality communication with the company’s internal teams and individuals.
- Deal with incoming post in the solicitor’s absence, matching post with the file and forwarding post where relevant.
- Preparing agenda/ minutes for department meetings.
- Credit control and unpaid fee chasing.
- File archiving.
- Ensure compliance with the Solicitors Regulation Authority.
What you need:
- Proven experience as a Legal Secretary
- Proficient in audio typing and transcription
- Strong administrative skills with excellent communication abilities
- Proficiency in Microsoft Word, Excel, Outlook, and other office software
- Exceptional time management and organizational skills