AddressThis role involves but is not limited to:
Using LSO helpdesk ticket system for allocation and prioritisation of tasks
Reporting to and communicating with LSO Secretarial & Admin Team Leader
Printing various documents for files or post
Anti-Money Laundering checks
Change of fee earners and mass reallocations
LPA preparation for signature
Engrossment of Wills
Courier bookings
Daily telephone calls to external parties
Raising bills/invoices
File opening
File closing
WIP write off
Receiving courier deliveries
Processing any post received in office
Outgoing post
General admin duties
Monitoring emails
Training of new staff if required
Greeting clients and visitors
Verifying ID
Informing fee earners of client arrival
Preparing refreshments for meetings
Requirements:
Acute attention to detail
Ability to multitask
A professional, honest, flexible and reliable attitude and approach
Ability to work in a fast paced, high pressured environment
Customer focus with a proactive “can do” attitude
Strong communication skills & ability to communicate at all levels and across all departments
Able to work within a team as well as independently
Able to demonstrate initiative, strong work ethic and ability to problem solve
Ability to prioritise workload
Willingness to learn new skills and adapt to change
Have a good understanding of the Microsoft office and case management systems
Ability to travel to other offices to provide support when required
Company Core Values:
Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be.
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.
Integrate: Bring together people and systems into a cohesive force.
Commit: To work with integrity and invest in long term relationships, creating a strong market position and delivering sustained commercial advantage.
