AddressWelcome to North Wales newest resort! Opening early 2024 this unique and captivating resort is being developed for everyone to enjoy. Located in the pretty village of Dyserth in the Welsh county of Denbighshire, a stones throw away from the North Wales coast and miles of sandy beaches, our guests will be able to enjoy a range of exciting live acts and entertainment, spa and beauty treatments, gym and leisure facilities plus some of our wonderful food and drink options.
Full job description
If you have a passion for fitness and working within a team to deliver excellent customer service to our guests and members.
We are looking for a bright enthusiastic and hardworking, customer focused individual to join our Fitness team in the Health Club. The ideal candidate will be looking for an opportunity to put their Customer Service skills and fitness knowledge to good use.
As a leisure attendant, you will help and supervise visitors, members and hotel guests using leisure facilities. In this job you will need to be very aware of health and safety issues, and you will also deliver excellent customer service at all times.
DUTIES INCLUDE
- Greeting members enthusiastically and handling any queries in a helpful and professional way
- Keeping membership information, class bookings, scheduled classes and activities well organized
- Completing the new member journey of a membership sign up, completing a short tour of the health club and explaining all necessary information.
- Ensuring the high standard of cleanliness of the Health Club is maintained at all times as per audit
- Liase with all other departments to ensure a seamless service
- Covering Health Club Reception Desk
- Support the whole team in all areas of the operation
- Up selling Memberships and leisure retail
- Ensure all Pool sample water testing is carried out throughout the day and maintaining standards
- If gym qualified, take gym inductions and fitness classes, ensuring guests are safe in their exercise.
Skills and Personal Qualities
- Be responsible, honest and reliable
- Stay calm in an emergency
- Have good verbal communication skills
- Understand safe working practices and health and safety legislation (training will be given)
- Be happy to work alone or part of a group
- To have a smart and professional appearance and demeanor
- Commitment to the school’s Equal Opportunities Policy
- Willingness to undertake appropriate professional development when necessary
- Be forward-thinking and seek continuous improvement
- Model and promote the values of flexibility, innovation, dynamism and resilience
Desirable Qualifications:
- Level 2 gym instructor qualification
- Class qualifications such as yoga, spinning, Pilates or other
- National Pool Lifeguard or emergency pool responder qualification
Job Types: Full-time, Part-time, Permanent
Salary: £8.94-£11.98 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking
Application question(s):
- Do you have a level 2 in fitness or higher?
- Do you have lifeguard or pool responder qualification?
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Leisure & Fitness Attendant/ Receptionist
