Lettings Assistant

Working With Us

Harris Invictus Academy is a vibrant, happy and successful school at the heart of the community. We know that our young people have incredible strengths and talents which we nurture. We encourage them to flourish and grow into excellent ambassadors for the Academy and for our community. The Academy has a roll of 1,000 students, including a thriving Sixth Form, and whilst we were only founded in 2014 we are rated ‘outstanding’ by Ofsted.

We celebrate our differences, enjoying the benefits of having a truly diverse cohort. We support the wellbeing of our students by developing their empathy, generosity and respect for others in the community. We take pride in our principles of equality and respect for all.

Our students enjoy being at the Academy and choose to stay with us for their sixth form education.

Main Areas of Responsibility

Your responsibilities will include:

• Liaising with all users, including regular hirers, sports/activity camp providers, school staff, central team, contractors, suppliers
• Ensuring that our customers receive the highest possible level of customer service, whilst providing a safe, enjoyable and welcoming environment
• Communicating to ensure staff and visitors are safeguarded. You thrive under pressure, are decisive and calm, whilst maintaining the highest levels of professionalism at all times. You will be enthusiastic, self-motivated and enjoy working as part of a team

What We are Looking For

We would like to hear from you if you have:

• Qualifications to GCSE level or equivalent
• An appropriate qualification in a customer or service-related discipline, e.g. NVQ, BTEC
• Basic IT skills, with the ability to control, monitor, review PC based CCTV system
• Knowledge of safeguarding and how to keep children safe
• Organisational and time management skills, with ability to work on own initiative, with minimal supervision
• Excellent interpersonal/communication skills with the ability to communicate at all levels within the organisation and amongst service users, both orally and in writing
• Commitment to teamwork and a ‘can do’ approach to problems and issues
• Knowledge of Health and Safety in an education environment, with experience of conducting risk assessments, maintenance and safety inspections

For a full job description and person specification, please download the Job Pack.

Applying for this Position

Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits. Learn more about our benefits on our website.