Lettings Consultant

Lettings Consultant

Location: Northampton
Salary: £27,000 to £28,000 per annum

We are seeking a passionate Lettings Consultant or an experienced sales person dedicated to delivering exceptional customer service. This role is a fantastic opportunity for a professional in the lettings or sales industry to join a rapidly growing business. As a Lettings Consultant, you will be pivotal in ensuring our developments are fully occupied while maintaining top-tier customer service.

Key Responsibilities:

• Driving Occupancy: Conduct property viewings and negotiate offers with prospective tenants to maximize occupancy.

• Feedback Collection: Gather and relay feedback from prospective tenants to the wider team, aiding in pricing and marketing strategies.

• Operational KPIs: Meet and exceed targets for lease-ups, occupancy rates, net income, and customer satisfaction.

• Tenancy Coordination: Work with the Tenancy Progression team to ensure successful application processing and move-ins.

• Tenant Check-ins: Conduct check-in appointments with new tenants.

• Performance Reporting: Provide regular performance reports to the Lettings Manager.

• Maintenance Reporting: Report any defects or maintenance issues to the Property Management team.

• Data Management: Ensure all systems and data related to lettings activities are accurate and up-to-date.

• Third-party Coordination: Collaborate with third-party agents as necessary.

• Additional Duties: Undertake other tasks as delegated from time to time.

Desired Experience:

• Industry Experience: Previous experience in real estate, residential lettings, or sales; experience in BTR/PRS is preferred but not essential.

• Customer Service: Exceptional customer service skills with excellent verbal and written communication.

• Dynamic Personality: Energetic and driven with a passion for the industry.

• Organizational Skills: Strong organizational skills and attention to detail.

• Autonomy: Ability to work independently, make informed decisions, and take initiative in line with company policies.

• Team Collaboration: A team player who can inspire and motivate colleagues to achieve shared goals.

• Presentation Skills: Proficient in presenting information clearly and professionally.

• Problem-Solving: Innovative problem-solving abilities to identify issues and implement effective solutions.

• Confidentiality: Strict adherence to confidentiality regarding all information and data.

• Career Ambition: Desire to grow within a rapidly expanding company with ample career advancement opportunities.

If this role interests you, please apply online or contact Eden Kendall at ekendall@cobaltrecruitment.com for more information.