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Form of workChase Buchanan - Estate Agency
Lettings Negotiator
Salary: 22k-24K Circa OTE 29K (Pooled commission)
Location: Mutley, Plymouth.
As the Lettings Negotiator you will contribute to delivering excellent levels of service to our existing and prospective new customers by:
• Driving the ambitious growth of our Lettings activity within your geographic region having had a proven track record of converting valuation opportunities into instructions.
• Being self-motivated and driven to build and develop a database of prospects from within our existing customer base to grow your geography.
• To build relationships with internal stakeholders to drive opportunities to generate new business.
• Undertaking market appraisals, converting those into quality instructions.
• Undertaking all aspects of the listing process from business generation through to listing the property online.
• To undertake viewings and negotiate the letting of your stock.
• Delivery of key KPI’s including prospecting, bookings, conversions and lets.
• Coordination of sales support and targeting activity.
This role reports to the Lettings Manager.
Main Responsibilities
• To drive rapid growth in the region through delivery of a clear business plan.
• To grow and develop your region including account management of multi-unit landlord clients.
• Generate Market Appraisals in a specific allocated geography utilising existing customer contacts and wider prospecting.
• To self-generate Market Appraisals from within your regional trading area.
• Visit properties and carry out Market Appraisals.
• To deliver KPI targets in keeping with the Groups minimum standards.
• To obtain the best fee for Mainstay Lettings, whilst delivering exceptional customer service to our client.
• Photograph and measure properties ready for marketing.
• Ensuring literature is materially correct and up to date.
• Ensure third party services are successfully sold, including but not limited to Landlord and Tenant insurance products, and Zero Deposit opportunities.
• Generate profit by driving income levels of lettings, estate agency and associated activities.
• Ensure delivery of short and long-term lettings targets across the region.
• Working with key stakeholders across the business to help buy-in and generate referrals.
Skills and Experience
• A proven self-starter with an appetite for success, and a growth mindset.
• An excellent work ethic with high levels of self-motivation.
• Experience as a Negotiator within Residential Lettings.
• Demonstrable experience of contacting landlord clients and providing up to date advice on the marketing of the property as well as market conditions.
• Ability to get things done and overcome challenges through influencing and tenacity. A real resilience will be required in the role.
• Confident, open and articulate communicator both orally and in writing; with exceptional relationship building and influencing skills.
• Demonstrable experience in growing market-share.
• Enjoys the buzz of working in a pressure-driven environment with the need to meet multiple deadlines and juggle priorities.
• Ability to quickly build trust and professional relationships with internal stakeholders.
• Propertymark qualifications an advantage, although not essential.
• Results orientated and delivers against targets.
• Excellent IT skills, social-media savvy and up to date
About us
The first Chase Buchanan branch opened on York Street in Twickenham in 1994. Since then, we have opened 14 offices, and built an excellent reputation over the years establishing Chase Buchanan as a strong market leader with an extensive sales, lettings and concierge portfolio. Our branches and operational network span across South West London as well as the South West of England including Bristol, Bath and Plymouth.
Today, we’re part of the Campions Group but operate independently under the Chase Buchanan brand. Being part of the wider group means our landlords and sellers benefit from a national network of buyers and tenants, as well as superior technology, systems and reliable infrastructure. An agent you can truly trust.
