Lettings Negotiator/Administrator

Our client is an established independent agency in Northampton and they are looking for a Lettings Negotiator/Administrator to join their team.

As a Lettings Negotiator/Administrator you would be responsible for the following:

• Qualify and respond to all email leads in a timely fashion, ideally within 4 hours.
• Register applicants accurately
• Book viewings accurately
• Explain to tenants that the agency will inform and change utilities providers on their behalf. Offer the services of broadband and media and explain the benefit
• Carry out viewings, follow up and give feedback to Landlords on a daily basis
• Manage applicants.
• Negotiate lets between Landlords and Tenants.
• Follow the procedure regarding referencing and right to rent checks.
• Liaise with Property Managers to ensure the property is ready and compliant before confirming a move in date.
• Property lists and keeping the window up to date with current available stock photos.
• Referencing applicants with an outsourced company and liaising with tenants for move in dates. Preparing move in files.
• Complete progress report.
• Adding on new tenants that need referencing.
• Pass on messages to the other team members by e mail when they are absent from the office on appointments
• Support to office Manager.
• General office admin

Experience:

• Must hold a full, clean driving licence
• Excellent customer service experience
• Knowledge of all Microsoft office suite
• Be able to work on own initiative and within a team
• Excellent time management
• Good written and verbal communication
• Have at least 5 GCSE of good grades to include Maths & English
• Letting/Property Management Experience would be an advantage, but full training will be given.

Hours of Work:

Monday to Friday - 8.30am to 5.30pm (1 hour unpaid lunch break)

1 in 3 Saturdays - 9am to 4pm (30 mins unpaid lunch break

Salary:

Basic Salary of £20,000 rising to £21,000 on completion of probation and then £22,000 on completion of the Level 3 Propertymark qualification in Residential Lettings and Property Management with OTE £24,500 pa

Holidays:

20 days plus Bank Holidays