Job Description
Based at Library Support Services, 50-56 West High Street, Forfar.
Help us change lives in Angus by inspiring Healthy, Active and Creative lifestyle choices.
Our business is everything to do with people and that's why our staff are so important to our success.
By taking on the role of Libraries Team Leader, you will be responsible for all aspects of operations and programming for the service area to ensure our charity delivers high quality customer experiences to our local communities and visitors.
You will identify opportunities for continual improvement of services and implement the changes necessary to enable continuous service delivery, achieve good levels of productivity across the team, and develop the service to reach different audiences in line with our strategic aims as well as local, regional and national priorities.
You will also work collaboratively with colleagues across all ANGUSalive service areas and business units to provide the best customer experience for local communities as well as visitors to Angus, deliver innovative services and further our charitable objectives.
To do well in this role you will be able to demonstrate our key behaviours in customer service excellence, continuous improvement, engaged workforce, innovative services and leadership.
A friendly outgoing personality and the ability to use your initiative are essential. You will bring knowledge and experience of working in the heritage and arts sector, leadership and management as well as health & safety to the charity.
Are you adaptable and resilient, innovative and enthusiastic, ambitious and high performing, customer and results focused, hardworking and willing to learn? This could be the job for you to make a difference to your local community.
You'll find working with our customers, colleagues and partners is interesting and varied as well as providing an exciting opportunity for you to help shape the future of cultural services in Angus.
What's more,ANGUSalive offers our employees an excellent rewards package which includes a generous holiday allowance, 17% employer pension contributions and free bACTIVE membership.
If you can commit to working with us for the people of Angus and are interested in joining the team to become an ambassador for ANGUSalive we'd love to hear from you.
Please note interviews will be held Monday, 19 February 2024.
Requirements
Please refer to job outline and person specification for further details and requirements for this job.
About Angus Council
The Individual
We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.
We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:
Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.