Library Assistant

Are you looking for a role where you are not always sat behind a desk?

Do you want to develop your customer service skills working as part of a dynamic team?

Do you want to make a real difference to your local community?

If so, working in a library could be just the role for you!

Our libraries deliver essential community–based support, promoting the benefits of reading for everyone, offering a quality, trusted information service, bridging digital inclusion through supporting safe access to online resources, and curating a programme of events and activities that meet the needs of targeted audiences.

The Opportunity

Salary: GBP23,500 to GBP23,893 per annum (GBP12,702 to GBP12,915 pro rata for part time)

Contract Type: Permanent

Working Pattern: Part–time (20 hours per week) Shifts working Monday to Friday

Location: Lancing Library , Penstone Park, Lancing BN15 9DL

Interview Date: 26 March 2024

Lancing Library is in the heart of the community, next to Lancing Health Centre near the shops and the railway station – popular with both residents of all ages and visitors to the town.

Our library staff and volunteers change people's lives for the better every day, and being part of the service offers huge job satisfaction.

We're looking to recruit a friendly, enthusiastic, and resourceful individual, with excellent digital skills, to join our team.

You will be a key initial contact delivering a customer–facing library service, helping to deliver a high–quality enquiry service, providing information accurately, and signposting to other services.

You will be a part of our mission to promote the benefits of reading for learning, health and wellbeing through campaigns, events and activities.

Flexibility is key as one moment you may be helping a customer log–on to the library Wi–Fi and download an eBook, the next leading a Baby Rhyme Time session for parents and babies. The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too!

You will be a keen team player, able to work alongside partners and volunteers providing excellent customer service to the whole range of visitors to the library.

Through joining our motivated, public value–focussed, specialist Library Service, you can enjoy a purposeful career and contribute to the delivery of vital services to West Sussex's residents.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Shifts:

Week 1

Monday: 09:35am to 6:05pm

Tuesday: OFF

Wednesday: 09:35am to 2:05pm

Thursday: 09:35am to 6:05pm

Friday: OFF

Saturday: OFF

Week 2

Monday: 09:35am to 6:05pm

Tuesday: OFF

Wednesday: 09:35am to 6:05pm

Thursday: 09:35am to 2:05pm

Friday: OFF

Saturday: OFF

Rewards and Benefits

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work–life balance and are rewarded for the work they do.

Along with a generous holiday entitlement of 25 days (pro rata for part time) plus opportunity to buy additional leave).

Upon joining us you will have access to a range of benefits including the following:

• A excellent local government pension scheme
• A range of flexible working options, depending on your job role
• Maternity, paternity, dependency and adoption leave
• volunteering opportunities
• Training and development opportunities, including coaching and mentoring
• A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over GBP1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans.

Flexible Working – This role requires the successful candidate to work shift between Monday to Saturday.

Further Information

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description. Please ensure all that any gaps in employment are covered in your CV.

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.