Senior Library Assistant

Do you have great leadership skills? Do you enjoy the challenge of problem-solving to sustain and improve front-line services? If you enjoy working in a fast-paced environment and relish being part of a close-knit team, supporting colleagues to deliver better outcomes for the residents of West Sussex. we want to hear from you Salary: £24,294 to £24,702 per annum with entitlement to Saturday Enhancement working 5 hours 30 minutes for 1 in 2 Saturdays. Contract Type: Permanent Working Pattern: Full time (37 hours per week) Location: Lancing Library, Penstone Park, Lancing BN15 9DL Interview Date: 09 February 2024 The Opportunity Lancing Library is in the heart of the community, next to Lancing Health Centre near the shops and the railway station - popular with both residents of all ages and visitors to the town. We are looking to recruit a Senior Library Assistant to join our senior team and support our friendly team of Library Assistants. The duties of a Senior Library Assistant are wide ranging across many areas of the library service and include delivering a customer-facing library service and high-quality enquiry service. You will need to provide information accurately and signpost to other services where necessary. You will be responsible for supervising and supporting Library Assistants and volunteers ensuring that they deliver a high standard of service to our customers. The role may sometimes involve working with challenging members of the public to solve more complex library queries such as dealing with overdue charges. You will be a keen team player, able to work alongside partners and volunteers providing excellent customer service to the whole range of visitors to the library. Flexibility is key as one moment you may be helping a customer log-on to the library Wi-Fi and download an eBook, the next leading a Baby Rhyme Time session for parents and babies. The variety of our work means that no two days are the same. We get huge job satisfaction from helping everyone who comes through our doors, and you could too Does the prospect of making a difference to communities through excellent library services motivate you? If so, we'd love to hear from you For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached. Shifts: Week 1 Monday 09:05am to 6:05pm Tuesday 09:05am to 6:05pm Wednesday OFF Thursday 09:35am to 6:05pm Friday 09:35am to 6:05pm Saturday 09:35am to 4:05pm Week 2 Monday 09:05am to 6:05pm Tuesday 09:35am to 6:05pm Wednesday 09:35am to 6:05pm Thursday 09:35am to 6:05pm Friday 09:35am to 6:05pm Saturday OFF Rewards and Benefits We think our libraries are great places to work, where you can make a difference to local communities every day. Find out more about the variety that comes with working in a library and hear first-hand from some of our library staff here: Library Jobs - West Sussex As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. Along with a generous holiday entitlement of 25 days (pro rata for part time) plus opportunity to buy additional leave). Upon joining us you will have access to a range of benefits including the following: A excellent local government pension scheme A range of flexible working options, depending on your job role Maternity, paternity, dependency and adoption leave volunteering opportunities Training and development opportunities, including coaching and mentoring A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount) Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans. Further Information The reference number for this role is CPP00868 . Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.