Customer Service Executives

The Role: Customer Service Executive The Hours: Monday-Friday 09:00am-17:00pm Location: Crawley Salary: £22,000 - £23,000 My client is looking for a dynamic and innovative candidate to join our growing company based in Crawley. The role of Customer Service Advisor is focused on speaking with a variety of our partners, including Patients, Nurses, GP Surgeries and Suppliers. Job role Process orders on the phone for Nurses and Patients Managing queries relating to orders, products or other services Investigating any delays or delivery issues Working with the warehouse ensure all orders are processed on time Adding patients to our system Placing orders for patients Scheduling patient text reminders Processing monthly order reminder Assisting the prescriptions team Candidate requirements: The ideal candidate will have a strong understanding of working within a Customer Services environment, ideally via the phone. They will also ideally have an interest in working within the Medical/NHS industry but it's not essential as you will get training. Previous experience working with customers and/or patients, ideally phone based Confidence with new technologies A problem solver Self-motivated and enjoys working within a team Can manage and priorities a wide variety of urgent tasks Strong understanding of computer systems Excellent verbal and written communication Highly self motivated but works well in a team Enjoys a fast paced work environment Benefits Casual dress Company events On-site parking Job Types: Full-time, Permanent