Daily tasks will include:
- Liaising with shipping lines and hauliers on a regular basis to source and negotiate the most competitive transport options and shipping rates.
- Keep an up to date and live system of transport and shipping rates for both new and existing routes.
- Regular and timely engagement with hauliers to book and track trucks and containers, monitoring their progress / departure / arrivals and ensuring that this information is communicated to the appropriate personnel within the team.
- Preparation and completion of appropriate documentation and paperwork relevant to shipments.
- Liaising with customs agents and preparing customs declarations.
- Resolving shipping issues as an when they arise and having the ability and initiative to arrange alternative transport options, often at short notice, if required.
- Working closely with the suppliers / customers regarding their needs for loading / offloading of materials.
- Help resolve any arising problems or complaints in a timely and courteous manner.
- Liaising with suppliers, customers and our sales staff on a continuous basis throughout the day to ensure an efficient and effective end to end logistics service.
Qualifications and Key Skills required –
- 5 GCSEs Grades A-C, including Mathematics and English.
- Highly competent in Microsoft Office
- An in-depth working knowledge of Microsoft Excel is essential
- Excellent written and verbal communication skills, including interpersonal skills.
- Ability to work in a fast-paced environment, where organisation, discipline and problem-solving skills are essential.
- Applying flexibility and initiative to all aspects of the job when required
- Ability to work autonomously as well as part of a team.
- To be energetic and self-motivated
- The ability to be courteous and remain calm when under pressure is essential.