Logistics Co-ordinator

Logistics Co-ordinator
We are looking for experienced logistics Co-ordinators to join our rapidly growing client based in Tamworth on a temporary to permanent basis. Within this role, you will be responsible for providing a high level of customer service to both customers and drivers to ensure satisfaction at all times.
Working hours: Monday to Friday 09:30am - 18:00pm
Payrate: 12.02 - Rising once taken on Permanently
Location: Tamworth
Responsibilities:

• Providing Exceptional customer service to all customers and drivers, responding appropriately and professionally to all requests via phone and email.
• Allocating jobs to drivers and setting accurate time schedules to be followed.
• Accurate pricing and costing of jobs for both customers and drivers, ensuring company processes are followed.
• Working effectively as part of a team and assisting where necessary.
• Maintaining continuous contact with customers and drivers during the process of all deliveries
• Handling of customer complaints
• Maximise profit and prevent occurrence of loss making jobs and full awareness of resource available

Requirements:

• The ability to work well within a fast-paced environment, maintaining a strong customer focus at all times.
• Strong administration and organisational skills.
• Previous customer service experience is essential for this role.
• A strong work ethic with the ability to pay close attention to detail.
• Previous industry experience is desirable, but not essential.

For More information please call Pertemps Tamworth, or Apply now!