Logistics Customer Services Coordinator

Are you a highly organised and customer-oriented individual? Are you looking for a challenging role that allows you to utilise your skills in logistics and customer service? Our client, a leading company in the logistics industry, is seeking a dedicated Logistics Customer Service Coordinator to join their dynamic team in Sandbach.

As the first point of contact for customer enquiries and order handling, you will play a vital role in ensuring customer satisfaction and the smooth operation of the business. Your responsibilities will include:

• Processing sales orders, liaising with internal planning and external sub-contractors to ensure customer requirements are met


• Proactively managing customer orders from receipt to confirmation, through to despatch, delivery, and invoicing


• Developing and maintaining positive relationships with customers, Sales and Product Managers to resolve difficulties and identify areas for improvement


• Coordinating sample requests from customers, in collaboration with the Technical Development Manager


• Maintaining customer records, orders, invoices, etc., in SAP and supporting systems


• Adhering to business procedures and maintaining ISO 9001 quality standards.

In addition to these core responsibilities, you will also have the opportunity to support the finance team through general bookkeeping and Finance tasks using SAP and Microsoft Excel.

Our client offers a competitive annual salary ranging from £22,000 to £25,000, along with a host of fantastic perks, including 25 days of holiday plus bank holidays, and the opportunity to work from home on Fridays. They are committed to providing a safe working environment and expect all employees to maintain cleanliness and report any potential Health & Safety risks promptly.

To thrive in this role, you will need excellent organisational and communication skills, with strong attention to detail. You must also be a real team player, as you may be required to help on other departments from time to time. Prior experience in a logistics or customer service role is highly desirable, and proficiency in SAP and Microsoft Excel would be advantageous.

If you are ready to take the next step in your career and join a dynamic and supportive team, then we would love to hear from you. Apply today and unleash your potential as a Logistics Customer Service Coordinator with our client!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.