Address
Form of work
SalaryMacmillan Benefit Support Worker
Salary - £27,803 - £31,364 pro rata (Grade 5)
Hours - 18.5 per week (Wednesday - Friday)
Contract type - Part Time, Fixed Term Contract until 31 December 2025 (with possibility of further extension)
The Wolverhampton and Shropshire Macmillan Welfare Rights Service is seeking to recruit a Benefit Support Worker within the service. The City of Wolverhampton Council and Macmillan Cancer Support deliver this service in partnership. It provides advice, support, information, advocacy and representation to people living with cancer, their family members and carers. The service also provides appropriate benefits training to other professionals and volunteers required.
Excellent organisational and communication skills are essential to support the work of the Welfare Rights Officers as you will be expected to communicate effectively with Health Care Professionals, liaise with clients and benefit administering authorities as required. A knowledge of the benefit claiming system would be an advantage but not essential.
These posts are subject to an Enhanced Disclosure and Barring Service (DBS) check.This is a hybrid post where you will be based at the Royal Shrewsbury Hospital and homebased.
For further information on these posts please contact:
Angela Pattison (Wolverhampton and Shropshire Macmillan Welfare Rights Unit Manager) via email to angela.pattison@wolverhampton.gov.uk
Interviews will take place on week commencing 15 April 2024
Our working arrangements
All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empowers employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocation where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.
Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.
For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.
Diversity
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.
Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We've received the Stonewall Silver Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.
We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here
Recruitment of Ex-Offenders
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here
Employment Information & Support
If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here
