My client, a multi-million £ business in the HVAC industry is seeking the perfect candidate for their Maintenance team. This is a varied role which will suit a confident communicator with either office admin experience OR great customer service skills developed in retail/hospitality and a good grasp of computers.
As part of a busy team that like to have fun, you will be responsible for ensuring client's heating, refrigeration and air-conditioning units are serviced and maintained. Duties will include:
- Booking 2 services per year for clients in advance- the team have currently almost booked all services until the end of 2026!
- Checking the calendar to see which Engineer is free for the visit and scheduling it into the diary
- Communicating with the client and Engineer on day of booking to confirm attendance
- Speaking to the Engineer after the visit and obtaining relevant job documents for the visit
- Raising an invoice for the client
- Sending quotations for any "out of contract" works
- Ordering materials
From day 1, you will be sat with an experienced Maintenance Administrator who will be with you every step of the way to help you get trained up. The perfect candidate for this role is:
- Confident- enjoys speaking to people on the phone and can build good relationships with clients and Engineers
- Very organised- there is lots to keep on top of each day so being able to keep track of your to do list is very important.
- Great on the computer- my client uses Excel, calendars and a project management software every day. They are happy to train but you must be confident with the basics.
Whats great about working for my client?
- A fun, social and energetic team that you will love spending time with both in and out of work
- An employer who values their staff and says thank you with perks and events throughout the year
- Summer and Christmas parties
- Your birthday off
- Fresh fruit and snacks in the kitchen and a pool table in the breakout room
Ready to get started? My client is ready to interview now and could even start somebody right away so don't delay in applying!
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