Maintenance Control Centre Manager

Key Duties and Responsibilities:

• 
  Policy Compliance:
  • Adhere to Company Health and Safety, Maintenance, TQM, and Fleet Management policies.
  • Ensure team compliance with established policies and systems.
• 
  Order Management:
  • Issue timely order numbers via Fleet Management system, following procedures.
• 
  Technical Support and Adjudication:
  • Collaborate with Fleet Engineers in the adjudication process.
  • Assist in determining appropriate rectification measures.
• 
  Invoice Resolution:
  • Resolve queries using Fleet Management system and specialised support.
  • Communicate with providers for timely invoice processing.
  • Maintain accurate accruals with the accounts department.
• 
  Management Information Reporting:
  • Generate monthly reports on actual spend by contract, asset, and causal factors.
  • Measure spend against budgeted allocations.
• 
  KPI Management:
  • Efficiently manage the Motor Control Center (MCC) function as per agreed KPIs.
• 
  Training and Succession Planning:
  • Identify and provide training for MCC Administrators through the PDR process.
  • Ensure contingency arrangements for task continuity.
  • Implement succession planning for key personnel changes.

These responsibilities collectively ensure consistent and effective fleet operations management, policy compliance, streamlined processes, and systematic personnel development.