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SalaryL&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Title - Maintenance Technician Plumber
Contract Type - Permanent Full time, 36.25 hours per week
Location - Sale Point, Greater Manchester
Persona - Mobile (with a van for business use)
Salary - £33,329 per annum plus the opportunity to earn extra from out of hours call outs.
Closing date for completed applications - 16th January 2024 at 11pm
Role profile.doc
An opportunity has arisen to join our in-house reactive maintenance service, in the Trafford, North West England area. We are looking for an experienced trade Plumber to work within our Responsive Repairs covering our North West housing stock.
You will be given an L&Q van for business use. It is essential to have a driving license to carry out this role and you must have your own hand tools (Power tools are provided)
Our plumbers are expected to deal with all aspects of Plumbing repairs and replacements of sinks water tanks, and bathrooms. In addition to plumbing you will have associated skills and experience in carpentry and/or tiling.
We will expect you to have effective communication skills, have experience of working in a building and/or housing maintenance environment including a knowledge of a varied housing stock.
Customer satisfaction is of the utmost importance to L&Q and as a first line of contact to our residents we expect you to have outstanding customer service and ability to deliver a right first-time service. Limiting follow ons and increasing satisfaction.
Our in-house maintenance team core hours are Monday to Friday 8am to 4pm in general. Out of Hours cover will also be required on rota. You will be paid extra for out of hours.
To be considered for this role candidates will require/be:
· Sound working trade qualification, knowledge and experience
· Experience gained within a Maintenance environment
· Able to deliver excellent customer service
· Right first-time approach
· Health and Safety Conscious
· Previous experience in a similar role
· Dual trade skills
Our benefits package includes:
• Agile working
• Strong family friendly policies
• Committed Learning & Development
• Annual leave starting from 26 days rising to 31 PLUS bank holidays
• Excellent Pension Scheme – double contribution up to 6%
• An Employee Assistance Programme
• Great places to work certified 2022
• Best Workplaces for Women – ranked 23 in the UK
• Up to 21 volunteering hours per year
We’re actively building diverse teams and encouraging applications from all backgrounds. We want to create an inclusive environment where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities we serve.
If you are interested in this role and have the experience required, then apply without delay!
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
If you are interested in this role and have the experience required, then apply without delay!
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
Candidates will need to have a valid driving licence and access to a car.
If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people's lives, then please apply without delay.
Our commitments
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
