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SalaryWe believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
As a Senior Account Manager you will need to be able to maintain strong Client and Reinsurer relationships for assigned accounts to ensure the appropriate level of service is provided to all Clients within their area of responsibility. You will be responsible and accountable for individual account management and coordination of placements delivered to Clients. You will have full knowledge of Client's service requirements, including but not limited to; placement of the business, account management, compliance, mid-year projects / RFP’s, all while efficiently collaborating with internal / external parties.
Responsibilities:
Client Relationship Management
- Responsible for ensuring all pre and post placement servicing is delivered and prioritised in accordance with contract terms and client's expectations, supervising end to end process until full Evidence of Cover documentation is provided to the client.
- Know the client's business and their reinsurance programmes.
- Forge and maintain working relationships with agreed Clients and Markets and improve the overall customer relationship, delivering reliable administrative support and Client service.
- Maintaining ultimate responsibility for coordinating query resolution with the Client and reinsurers and ensuring effective management of queries per Client and reinsurer instructions.
- Adhering to standard internal processes, policies and procedures, and other external regulatory requirements, as well as Compliance with legal requirements, industry regulations, organisational policies and Gallagher Re best practice and professional codes.
- Be the point of contact to Client, Broker, Local Overseas Offices, Market and Management for assigned accounts.
Broker Support
- Review market security information on carriers, checking compliance and financial positions.
- Build / Update marketing sheets for Broking Team.
- Produce data, statistics, and information packs in support of the placement of a client's reinsurance programme.
- Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist.
- Liaise with Legal Teams in respect to commercial contract reviews.
- Support creation of slips / endorsements.
- During the ‘renewal process’ of contracts, acting as a coordinator between our lawyers and clients in respect to pulling together all of the legal documentation (slips, commercial agreements etc).
- Collaborating with all divisional teams, including actuarial and broking units.
- Assisting with the tender / renewal presentations / information generation.
- Responsible for crafting Compliance Review Packs and files which can easily be audited by our Compliance team.
- A high level of confidentiality and discretion is required at all times; the candidate will be dealing with highly sensitive information
- An ability to connect with a wide range of stakeholders including non-executives, Directors, clients and colleagues at all levels is key
- Ability to prioritize and action a high volume of high priority tasks
- High level of organizational skills and attention to detail
- Proactive and efficient personality
- Optimistic and flexible approach
- Excellent IT skills, including MS Word, Excel, PowerPoint and Outlook.
- Excellent interpersonal skills, both written and oral.
- Excellent mathematics and accounting skills.
- Experience in supporting client service.
- Experience in delivering applicable compliance standards with client service teams.
- Ideally you'll have Proportional Treaty and Non Proportional Treaty knowledge as well as Product experience.
- Experience with drafting wordings and endorsements.
- Eligible to work in the UK
Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a callback, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
