Market Manager

Thrive Oldham is recruiting a Market Manager in the Manchester Area

Manchester has one of the most diverse and innovative portfolios in the UK. Markets provide a range of retail and wholesale markets which sit in the heart of communities, providing basic commodities to luxury goods from all over the globe. Aspiring to provide markets that are vibrant and successful for visitors, and that provide trading platforms for businesses.

This role is responsible for:

• The management of the site operation so as to deliver high quality trader and customer focused services.
• Manage site occupancy agreements and regularly review these. Manage the allocation of stalls in such a way as to provide an effective retail mix. Handle disputes and disciplinary issues relating to traders.
• Manage the markets financial systems including cashless payments and debt management and ensure that the requisitioning of services and record keeping is as per the Council's financial regulations. Work in conjunction with the Operations Manager to investigate opportunities to fill vacant stalls and enhance the service.
• To ensure that the market environment meets all required legislative standards and that traders, contractors, staff and visitors meet the health and safety regulations whilst on the market. Ensure that standard operating procedures are being followed and that formal records are completed and stored as per the general data protection regulations.
• Report repairs and maintenance issues and take an overview of works being completed on site and work in conjunction with external agencies for project or larger scale works.
• Handle queries relating to the market in a courteous, professional and efficient manner.

Communication Skills: Ability to communicate clearly, concisely, accurately and in ways that promote understanding.

Analytical Skills: Able and confident to resolve moderately complicated queries in their area of knowledge using logical thinking to explain reasoning behind decisions or actions taken.

Planning and Organising: Demonstrate the ability to organise multiple tasks in the most effective way and allocate time and energy according to task complexity and priority.

Problem Solving and Decision Making: Ability to analyse situations, diagnose problems, identify the key issues, establish and evaluate and evaluate alternative courses of action and produce a logical, practical and acceptable solution.

ICT Skills: Skills to use ICT systems to obtain and analyse data and present it effectively through a variety of ICT channels.

Administrative Skills: Good level of literacy and numeracy skills to undertake calculations and produce letters and other documentation.

Financial Management: Ability to monitor expenditure against budget, prepare forecasts, identify and understand variances.

People Management: Ability to organise own and other activities with an ability to carry out operational planning for a specific service area.

£16.89 per hour

8.75 hours over 5 days