Medical Records Officer (Bank)

Medical Records Officer

Cromwell Hospital, Kensington, London, SW5 0TU

Bank Contract

£12.74ph

Shifts are Monday to Friday 4pm to 10pm

We make health happen

Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

You’ll help us make health happen by:

• Locate, prepare and distribute Medical Records to Outpatients, Admissions and other departments within the hospital, while maintaining an accurate tracer card system.
• Retrieve and modify patient details from the hospital computer. File and retrieve all case notes, pathology results and any other relevant documentation to maintain an up-to-date filing system.
• Adhere to and complete procedures relating to the secondary storage, retention and archiving of Medical Records on the scanning systems in use within the department.
• Deal with all telephone calls and enquiries in a courteous, efficient and professional manner.
• Maintain patient confidentiality at all times and display an understanding of the implication of the Data Protection Act and the Access to Medical Records Policy for the release of information.
• Prepare and complete all the necessary Medical Record reception duties in O.P.D. and compile daily statistics and maintain departmental registers.

Key Skills / Qualifications needed for this role:

• Good standard of education and I.T. literacy.
• It would be desirable to have experience in a healthcare environment or previous Medical Records knowledge or similar filing experience.
• Administration experience
• Excellent telephone manner and communication skills.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Annual leave accrual paid every time you work
• Subsidised staff canteen and coffee shop led by expert caterers.
• Access to preferential rates on Bupa products, such as health assessments, menopause plan and some dental practices
• Inclusion in the NEST government pension scheme.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Part time

Job Area:

Administration

Locations:

Cromwell Hospital London