Job description
To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS). To provide an efficient audio typing and word processing service for the GPs and health professionals as required. Adur Health Partnership has 4 sites, you will be expected to work across all sites.
The following are the core responsibilities of the Medical Secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Typing letters, reports and associated documentation as required b. Action Tasks c.
Following the referral process through from start to finish d. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently e. Prepare documentation for patients and external organisations as required f. Manage all enquires in an effective manner g.
Maintain an accurate referrals database h. Regularly check email inbox and action accordingly i. Input data into the patients healthcare records as necessary j. Liaising with the external referral support team on a regular basis k.
Read code data on the clinical system Emis. l. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately m. Manage all administrative queries as necessary n.
Maintain a clean, tidy, effective working area at all times o. Support all clinical staff with general administrative tasks as requested