Medical Secretary

Medical Secretary

Location: Lewisham

Job Type: Temporary

Duration of booking: Expected to be for 4 weeks and maybe longer

Proposed start date: ASAP

Sector: Healthcare

Base: Hospital

Band: 4

Pay Rates:

£15.00 - £16.50 paye inclusive of holiday pay per hour

All of the rates are depending on skill and experience

Working Days and Hours: 37.5 hours a week, Monday to Friday 9am to 5pm

Job Summary

Effective use computer, good communication skills (Tel and written), typing, scanning and able to prioritise, able to use hospital system, Icare.

Duties

• Using Microsoft Office application, produce clinical correspondences with audio transcription.
• To include communication to Doctors / General Practitioners and other health professionals, clinical letters, notes and discharge summaries.
• Respond to telephone calls from anxious and distressed patients, taking messages and resolving problems when possible, in a professional and competent manner
• Arrange and service meetings as required
• Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
• To adhere to agreed policies, procedures and protocols.
• Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action
• Opening and dealing with incoming correspondences as appropriate
• Photocopying, general office duties and the use of PAS (Patient Administration System) when necessary
• Book in and Book out notes to other departments using the in-house Patient Document Tracking (PDT) system
• File results, letters and various other documentation in medical notes
• Maintain comprehensive office systems ensuring prompt access to information.
• Ensure shared knowledge within the team
• Contribute to ongoing projects as required
• Keep up to date with technological developments with regard to developing appropriate skills in the use of current office technology. E.g word processing, spreadsheets, databases, electronic mail, presentations etc.
• Maintain and encourage safe working practices and environment in accordance with local Health and Safety Policies.