Medical Secretary - Vascular

To represent the Vascular Department responding to external and internal telephone / email queries from staff, patients and others and referring to appropriate person, acting in a professional, courteous manner at all times Handle customer concerns either by telephone or in person in order to achieve immediate local resolution whenever possible, in accordance with the Trusts complaints procedure. Manage electronic calendars for Consultants, organising meetings as required and accurate maintenance of an electronic diary with effective communication of diary commitments. Provide secretarial / administrative services to Consultants and their team by perusing and distributing incoming correspondence, disseminating information, composing reports and correspondence, maintaining up-to-date filing systems, booking systems and continuously developing administrative practices to ensure order and efficiency. Managing Health Roster to cancel clinics when clinicians are not available. Action MDT outcomes. Support to organise the daily work of the Support Secretary and Typist, ensuring files and papers are available and up to date, providing briefings for the days activities, highlighting deadlines and potential conflicts of interest. Provide secretarial and administrative support when other members of the team are absent. Co-operate in the provision of information within the Acute & Specialist Surgery Clinical Business Unit. Opportunity to undertake a mentoring role within the Vacscular Admin Team, including Appraisals.