An exciting opportunity has arisen at Bien Venue for a Meetings &Events Executive to join our small friendly team in Poynton. This isn't your average position, here at Bien Venue no two days are the same, and each day brings something different along with an element of fun and laughter! You will work closely with other department members, to ensure a great level of service is given to our client base. Great communication skills are a must
The main focus for this position is to be responsible for the smooth co-ordination of client’s meetings and event enquiries in a timely and professional manner. Providing a venue sourcing service, including rate negotiations, producing proposals and adapting a consultative approach.
You will been working on multiple accounts and need to be adaptable to manage multiple enquiries and be able to work in a fast paced fun environment with minimal supervision.
Summary of Role including Key Responsibilities
The Meeting & Event Executive will be responsible for a portfolio of clients as well as supporting with promoting Bien Venue to new clients. This is a varied role combining day to day co-ordination of key clients, supporting the growth and account management of clients and identifying new opportunities with lapsed or potential clients. You will be working with SLAs, KPIs and the CRM system. As part of the Client Services team, this role’s main objective is to deliver A* service to all clients, exceed client expectations and provide a professional consultative approach to supporting our clients.
- Source suitable, relevant venues throughout the UK and worldwide including Wild Cards and ensuring all proposals are A* and exceed the client brief.
- Day to day co-ordination of a portfolio of clients within the Client Services team
- Be accountable and take ownership for the enquiries that you are working on for our clients. Act as a consultant, ensuring you are adding value to the clients enquiry
- Pro-actively and consultatively provide solutions to challenges, including suggestions on how to enhance the event and naturally up-sell Bien Venue’s portfolio of services
- Preparation of proposals using creativity and ‘outside-the-box’ thinking as well as ensuring every document is impeccable and in line with BVs standards
- Support the new business team with research, sending intro emails to potential new clients, and supporting in other pro-active sales activities
- Keep updated on venue and product knowledge through visiting venues, related exhibitions and reading industry news
This list is not exhaustive and is a summary, you will be expected to work flexibly and undertake other such duties as the management may from time to time reasonably require. A full job description is available at interview stage, the above is a summary and the key responsibilities.
Interested…… this is what we are offering:
A starting salary of £24,000 per annum increasing year on year
Fun and friendly small team - enjoyable work environment
20 days holiday plus gifted holidays and increases year on year
Close down at Christmas
No weekends and every bank holiday off!
Free onsite parking
Fun Fridays at the end of the month
Pension, Healthcare, incentive trips, gifts and prizes
Discounted Hotel stays / Free stays both in the UK and Internationally
Endless supply of sweets, treats, cakes and biscuits... with the occasional lunches / dinners thrown in!
What are we looking for?
A personable individual with excellent communication skills, someone who is professional, innovative and solution driven. As well as a pro-active can-do attitude you should be able to work independently and to ‘think outside the box’. Exceptional time management skills along with the ability to prioritise and multi-task are essential.
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Company pension
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Stockport: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Reference ID: MEE-MAR24