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SalaryCome and join our brand new Members' Lounge team! We are looking for Member's Lounge Assistant to join us on part time permanent basis.
We are forming a new team of Members' Lounge Assistants to deliver a specialised concierge experience in our Members' Lounge. The team will represent the Southbank Centre as a friendly and welcoming destination in which to work, perform and visit. This includes making sure our Members' Lounge is beautifully presented, and providing a pleasurable, accessible, and knowledgeable experience for all members. Members' Lounge Assistants will also work across the site inspiring visitors to become members.
We are looking for people who are passionate about delivering a bespoke concierge service to our members. You will have experience in a luxury hospitality setting delivering a personalised service. Experience maximising sales is also vital. Please have a look at the job description for more detailed information.
You will work on a rolling rota across our standard business opening hours (9am-11pm), including Saturday and Sunday. Where appropriate, additional shifts can also be worked at other times during the week depending on our programming.
Key dates
The first round of interviews will be held on Monday 22 July. There will be a morning and an afternoon session, each of which will involve group exercises and a short 1:1 interview. Second round interviews will be longer panel interviews and will be held on Monday 29 July.
If you get the job, you’ll start the week commencing Monday 19 August 2024.
You must be able to attend training sessions at specified times during the weeks commencing 19 August and 26 August.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
