Address
Form of workLead Support Worker
North Tyneside North Shields
Permanent full time (37.5 hours per week), working on a rota usually covering alternative weekends, the hours are 8am till 8pm.
Pay £11.51 per hour (£22,500 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer s life for the better? As a Lead support worker you will be working in the North Tyneside Area, the office is based at Railway Terrace North Shields, you will be working with customers out in the community at their homes and in the office.
You ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Coordinator)
- Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
- Customer group - We support our brilliant customers with their Mental Health, learning disabilities, substance misuse, forensic history and dual diagnosis. Our customers are all under 117 aftercare which is to help customers who have been sectioned under section 3, 37,45A, 47 or 48 of the Mental Health Act 1983 at any time in their lives live independently in the community.
- Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
- Carrying out risk assessments, support planning, goal setting and regular reviews.
- Cuppas, chats and catch ups. There s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You ll do that here, we're in the top 10 for Great Places to Work in the UK!
You bring
- Passion to support our customers to live their best life, working collaboratively with an eye for detail.
- Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
- Experience of coordinating and assessing customer referrals.
- The ability to work on your own initiative, remain calm under pressure and have a resilient approach.
- To get from A to B, you ll need a vehicle insured for business purposes. The great news is that we ll pay your mileage!
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
Where we re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
Working on a rota usually covering alternative weekends, the hours are 8am till 8pm. The team work on 2 patterns one week you will work Mon, Tue, 8am till 8pm Sat and Sun 8-7pm and the next week you will work Wed, Thu, and Fri 8am-8pm.
Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
You ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What s in it for you?
- 25 days annual leave (increasing to 30), the option to buy 5 more, a me day (to take off for whatever you fancy) and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you re ready for the next step in your career, you can grow with us!
- Colleagues really matters to us, that s why we re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don t delay or you might miss out. Finally, do let us know if there s anything we can do, to help you shine in our process at (url removed)
