Technical Field Engineer II

Up to £24,820 per annum + company van

For this Mobile Engineer role you will be travelling to various customer sites in the Cambridge area.

Due to this being a field / mobile role, a full UK driving licence is essential and a company van will be supplied.

The responsibilities will include:

• Device and connectivity troubleshooting.


• Device imaging and configuring.


• Device swap outs and connectivity cabling, Wi-Fi.


• Device installs, moves, decommissions.


• Device stock control and asset management.


• Proactive maintenance, user familiarisation and guidance.


• Cable management.


• Smart hands and eyes.


• Liaison with other support teams.

Essential Skills/Experience:

• Familiarity with Point of Sale devices.


• Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers.


• Knowledge of Windows operating system and associated technologies.


• Knowledge of peripherals and their maintenance - printers, scanners.


• Be SLA focused and familiar with call management products.


• Familiarity with support procedures, scripts, and processes.


• Proven troubleshooting skills.


• Awareness of Payment Card Industry (PCI) compliance would be desirable.


• Ability to gain base level security clearance - BPSS.


• Valid UK Driver's License - Vehicle supplied.
  

Hours of work:

The role will be covering 7.5-hour weekday shifts between the hours of 08:00 - 20:00 and pre-scheduled weekend rota cover between 08:00 and 16:00.

Benefits include:

Group personal pension

Life cover

Income protection

Critical illness

Healthcare

Holidays - 23 days with option to buy/sell

Childcare vouchers

Health cash plan

If this Mobile Engineer role is of interest, then please apply now.