Monitoring Officer

As a Monitoring Officer with Sodexo, you will be the go-to contact for daily quality monitoring audits of cleaning standards including corrective action planning. Based at Manchester University NHS Foundation Trust your attention to detail and teamwork will make a positive impact to cleaning standards and patient care. Join Sodexo and be part of something greater. Sodexo Health and Care is looking to recruit a full-time Monitoring Officer to facilitate contractual compliance on our site. You will work closely the Service Managers in determining, investigating, and resolving quality issues and identifying why and implementing corrective actions. Audits and analysis and interpretation of information is critical to this role, so you need to demonstrate close attention to detail and accuracy. If you can work to deadlines and balance competing priorities, can be empathetic and re-assuring, persuasive, resilient, motivational, have attention to detail and a have good negotiation skills - this is a fantastic opportunity for you. Undertake daily quality monitoring audits of cleaning standards to ensure continuous improvements within the service. Provide timely reports on rectifications via the monitoring system. Flexible with the ability to work under pressure. IT literate to a high standard, Microsoft packages Practical knowledge of an IT quality management system Experience of managing performance and quality assurance systems within a rigid contractual framework Experience working in a monitoring role and/or in a healthcare environment. We will offer you in addition to your compensation: Access to ongoing training and development programs Opportunities to grow within the company. We also offer Sodexo discounts on mobile phone tariffs, restaurant chains and days out where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more! cleaning audits, monitoring, data monitoring, healthcare, NHS, cleaning standards , administration