Mortgage Specialist Administrator

Job Description
Mortgage Specialist Administrator
Job Objective:
To work independently and as part of the team to maintain and develop working relationships with members of Dynamo for Intermediaries (DFI) in order for team targets to be achieved. At all times striving to embody our company mottos “Expert Knowledge, Unbeatable Service”
Duties and Responsibilities:

• Application Processing – ensuring that all DIP’s are processed within turnaround times and with a high level of accuracy.
  • Updating Group spreadsheets for reporting purposes
  • Creating cases on the CRM & notes and documents are kept updated throughout the process
  • Ensuring all notes are clear & information is accurate when the case is passed to our case handler team
  • Keeping all relevant systems updated with documentation as received
• To achieve targets set by Management which can include such things as minimum call times & numbers, business volumes & turnaround times.
• Taking details of new enquiries from brokers on our panel & ensuring JARVIS is updated
• Support the management team in building, encouraging and protecting an inclusive and welcoming environment for all colleagues.

Salary and Benefits

• Competitive basic salary
• Perks at Work – Discounts on products and services inc electrical & Travel.
• Discounts on estate agency, mortgage, conveyancing and surveying services.
• Access to the Employee Assistance Programme 24hr, 7 days per week.
• Nuffield Health Screening – discounted medical assessment to provide an in depth picture of your health.
• Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
• Company Pension and death in service.

Dynamo is part of the Connells Group who are one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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