Music Service District Support Assistant (Tendring)

Music Service District Support Assistant (Tendring)

Permanent, Part Time

£22,361 per annum pro rata

Location: Tendring

Working Style: Operational field-based worker

Please note this is a part time position working 7 hours per week on Saturdays during term time (30 specified weeks per year).

The successful candidate will be expected to be on site at Manningtree High School for 5 hours on Saturday mornings with the remaining 2 hours completed remotely during the week.

Essex County Council (ECC) operates one of the largest Music Education Hubs in the UK through a grant from Arts Council England and has undergone significant transformational change recently to broaden and improve its offer to the young people of Essex.

Music Service Clerical Assistants will be expected to work closely with the District Lead to understand the requirements of the community provision, and actively engage with and support young people and members of the public who attend sessions to ensure the smooth running of the community provision.

Accountabilities

• To act as a first point of contact for students, parents and tutors at the Music School during Music School hours, answering queries, such as those relating to timetables, rooms, fees etc.
• To provide timely response to email communications from parents and wider stakeholders regarding the community provision.
• To oversee the delivery of weekly music sessions within the community.
• To work with the District Lead Tutors and support the promotion of all community provision within the district.
• To make use of the administration package 'Speedadmin' to ensure accuracy in timetables, and to undertake any setting up of blended learning through online delivery within their district area.
• To work with venue staff in the locations where work is delivered and ensure positive relationships are maintained.
• To support parents sign up for the wider service delivery, and to access the instrumental discount that we offer.
• To assist with any exams, concerts or external performances that may be occurring within their delegated district.

Skills, Knowledge and Experience

• Educated to RFQ Level 2 or equivalent by experience.
• Clear interpersonal and communication skills.
• Experience of delivering a high quality, customer focused service.
• Ability to work without assistance to complete tasks.
• Experience with working with different software packages.

To read more about us please visit: Education

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

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