National Projects Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about your role

Are you ready to lead a diverse team of 40 individuals to deliver impactful projects in Financial Inclusion, Energy, Digital Skills, Wellbeing, Employability, Early Tenancy & more? If you thrive in a fast-paced environment and have a passion for driving positive change, we want to hear from you.

As the National Operations Support Manager, you will:

• Lead the development and delivery of high-quality support projects, ensuring the best outcomes for our customers.
• Drive efficiencies in our response to customer demand while effectively supporting those with complex needs.
• Innovate and improve processes to maximize productivity and increase customer satisfaction.
• Motivate and develop your team through transparent leadership and continuous learning initiatives.
• Act as the Designated Safeguarding Lead for Places Impact, ensuring the safety and wellbeing of all involved.

More About you

We're seeking a candidate with exceptional leadership experience in diverse advice services, who possesses the ability to motivate and manage a dispersed team effectively. Strong analytical skills are essential for evaluating project and team performance, while the ability to align operational delivery with strategic outcomes is crucial. Candidates should also demonstrate strong problem-solving skills. Preferred skills and experience include experience as a Designated Safeguarding Lead, innovative thinking with a passion for driving business performance, and previous experience managing team leaders of multiple customer-facing support services.

In this position, you'll take charge of motivating and guiding team members. Your duties will involve nurturing your team, providing coaching and direction, and, on occasion, overseeing their performance. You will be responsible for the teams' delivery of high quality outcomes for Customers.

If you're ready to make a difference and drive positive change in communities across the country, apply now!

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – 35 days annual leave with the option to buy or sell leave

• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls