AddressFrom our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we’re on the hunt for a Network Engineer to join our growing Infrastructure team.
The Team
Our IT team don't accept the status quo, we think disruptively about Technology and how we can use it. We collaborate with the business to deliver that technology which supports our business ambition to be the leading omnichannel retailer. We strive to do the right thing, always, focusing on safe, secure and reliable operations, while seeking out quality technology for our customers and colleagues to support and drive our business goals. By focusing on the value, we're creating and ensuring our delivery choices suit the product and project ambitions, we challenge ourselves and thrive.
The Role:
As an IT Network Engineer, you will play a crucial role in designing, implementing and maintaining our organisations network infrastructure.
About You:
Manage, deploy and maintain the organisations network infrastructure, including all voice, data, LAN and WAN infrastructure, switches, routers, firewalls, load balancers and wireless access points. Ensuring they remain available in line with the agreed SLAs.
Develop and implement cloud networking strategies for public, private and hybrid cloud environments. Configure and manage virtual networks, subnets and security groups on cloud platforms e.g. Microsoft Azure.
Implement and manage network security measures, to include Checkpoint and Cisco Firewalls, Cloud Security, Site to Site VPNs and remote access solutions. Implement and maintain security best practices for cloud networking, ensuring data integrity, confidentiality and availability.
Providing technical support and guidance to the IT support team. Resolving IT infrastructure-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements. Liaising with 3rd Parties where appropriate.
Provide timely communication to users on the status of their service requests and incidents.
Undertaking IT infrastructure-related problem diagnosis, implementing problem resolution or prevention measures as appropriate. This is to include audit, monitoring, capacity management, planning, security, patching etc.
The Technical expert for all Network related activities, making recommendations on future operational enhancements or investments. Participating in capacity planning and network expansion projects to support the company’s strategic direction.
Design, deploy and maintain robust and scalable network architectures both on-premises and in the cloud.
Maintaining IT infrastructure support technical documentation
Be a part of the Networks team providing 24/7 on call and out of hours support to the business.
Ensuring capacity, availability, security and service support requirements are considered in all IT infrastructure changes and that all changes meet the agreed service acceptance criteria.
Ensuring Asset and Configuration Management principles, processes and procedures are applied.
Assist in disaster recovery planning and execution in the event of network failures.
Why New Look?
The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You’ll also receive these amazing benefits, to name only a few:
40% staff discount
Monthly 25% off privilege vouchers for family and friends to enjoy
Season ticket loans
Pension - A contributory private pension scheme
Virtual GP access
We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.
