Network Engineer Apprentice

Employer description: Our company, located in central Southampton, is a dynamic and small-sized IT consultancy firm specializing in a comprehensive range of services, including IT Support, Infrastructure, Security, and Microsoft 365 solutions. With a focus on delivering cutting-edge IT solutions in Hampshire and beyond, we pride ourselves on providing top-notch services to our clients.

Overview:We are now looking for an eager candidate to join us as an apprentice.

Course: Level 4 Network EngineerApprenticeship Duration: 24 monthsLocation: Southampton, SO15 1GQ

Salary: GBP16,000 - GBP18,000 per annum - dependent on experience. could increase up to GBP20,000

Role and Responsibilities:

• Solve IT issues and provide customer service
• Assist senior technicians with challenging tasks
• Work on infrastructure projects
• Collaborate with other IT technicians
• Participate in project works related to Network Engineering
• Conduct network troubleshooting and diagnostic activities
• Assist in the implementation and maintenance of network security measures
• Perform routine network maintenance tasks, such as updates and patches

What we are looking for: Skills:

• Experience in helpdesk-level support
• Knowledge of Microsoft Server, 365, and Azure
• Passion for IT
• Strong customer service skills
• Ability to diagnose, troubleshoot, gather information, and provide solutions for a diverse range of technical problems
• Self-motivated with a keen desire to learn

Being a driver is key to the position, so being able to drive and having you're own transport would be highly benefical / ideal.

Personal qualities:

• Proactive attitude
• Excellent communication skills
• Team player
• Adaptable and flexible
• Commitment to delivering high-quality results

Ideal / beneficial experience:

• Relevant academic background or certifications in IT
• Previous experience in a technical support role

Entry requirements:

• an A-Level in ICT
• OR an International Baccalaureate at Level 3 ICT
• OR an A-Level 3 apprenticeship in a similar subject
• OR a BTEC Extended Diploma in IT (180 credits)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information, please visit the UK ENIC website.

Working week: Monday - Friday (40hrs per week)

Benefits:

• Generous holiday allowance (28 days, including bank holidays)
• Time off in lieu (TOIL) for pre-approved overtime
• Clear progression pathways
• Comprehensive training in Level 4 Network Engineering

Future prospects: Joining our team as an IT Apprentice not only provides an opportunity to develop your skills and knowledge but also opens doors to various progression opportunities within our organisation. With full training provided in Level 4 Network Engineering, you'll be well-equipped for a successful career in IT.

Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!