Address Together we are Trusted to Serve Scotland.
Most people don’t think too much about how clean water reaches their taps or where their waste products go. But Scottish Water does. In fact, it’s all we think about it.
Want to join us? As part of our Customer Service Delivery Team in Benbecula, you’ll be on the front lines of making sure Scotland’s water is totally, dependably pure and we keep the environment clean throughout. This is a full-time position. Additionally, you will participate in a standby rota (1 in 5).
What you’ll do
You’ll join an experienced team that really knows its water, helping to monitor and maintain the water in the mains and tanks.
Our DOMS procedures will be your guiding star in operating the mains – you’ll be trending flows and monitoring tank levels. And you’ll make sure customers receive a wholesome water supply and have plenty of water in the tanks, keeping leaks to a minimum.
You probably figured it out already, but our aim is always to go beyond what the law and regulations expect of us. Join, and we’ll get you measured for a hardhat – regular inspections of flows, reservoirs and tanks are part of the routine.
You’ll also handle risk assessments and keep a close eye on health and safety protocols. As part of the team, you’ll take your turn on the standby rota for out-of-hours cover.
What you’ll bring
We’ll get you fully up to speed on the technical bits of the job. You’ll bring strong communication skills and confidence working on your own. And be comfortable turning your hand to new computer systems – we like to move with the times.
Attention to detail is a must: on your watch there should be no risk of inaccurate recordings or health and safety failures. An eye for spotting trends is helpful and you’ll love solving a problem – on your own initiative and with help from site colleagues.
You’ll need a valid driving licence, but we’ll provide the van.
Beyond that, we’re looking for a few ‘nice-to-haves’. Knowledge of water treatment processes and distribution systems would obviously be great. Mechanical maintenance experience? Perfect. But none of these are essential.
The not-so-small print
The starting salary for this position is £25,500 - £28,425 depending on experience.
If you’re interested in this role – or know someone else who might be - the closing date for applications is midnight on the 26th of February 2024.
Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks.
A few final things worth knowing…
Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out!
Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.
As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.
Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted.
We’re here to help. Ask us anything at
SWRecruitment@ScottishWater.co.uk
