Networks And Security Principal Officer

This role has a starting salary of £50,047 per annum, based on a 36-hour working week.

Do you enjoy working in a team to support users, finding technical solutions, and in a third line support team? Are you able to understand to assist with resolving IT issues and want to work as part of a supportive team?

A Networks and Security Principal Officer position with Surrey County Council might be the perfect opportunity for you!

We are excited to be hiring a new Principal Officer to join our fantastic Network and Security team. The team is based in Woodhatch, Reigate.

The Network and Security Team strive to provide a secure, stable, high performing infrastructure. The team work in a hybrid environment, holding a virtual team meeting daily to discuss goals, challenges and highlights, and in the office at various times to encourage team work and relationships face to face. We keep abreast of new technology and encourage innovate thinking to solve problems and improve the services we deliver.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Role

As a third line support team, we are here to support other IT staff and customers while they work in a flexible and agile way. Our large IT and Digital department supports customers across Surrey County Council while working closely with our Orbis Partners in East Sussex County Council and Brighton and Hove City Council.

You will need to record all work, keep customers informed of their service requests, prioritise your own workload, set customer expectations and work as part of a team to achieve your targets and objectives. You will provide efficient and effective support of the network, security environment and back office infrastructure to the County Council.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Good interpersonal skills, and self-motivated.
• Analytical thinking.
• Ability to learn new skills.
• Experience of managing a small team of engineers.
• In depth knowledge of the following:
  - Network environment(s) with good hardware and software skills especially with Cisco products.
  - Network management tools for monitoring and configuration management, especially the Solarwinds products.
  - Firewall setup, configuration, and management.
  - Wireless networking.
  - Physical networking, cabling standards, racking.
  - IP addressing and subnetting.
  - Network devices physically and virtually linked.
  - IPT solutions ideally Cisco based products.

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 22/03/2024 with interviews planned for week commencing 25/03/2024.

We look forward to receiving your application, please click on the apply online button below to submit.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.