Networks & Security Technical Officer

Description

This role has a starting salary of £38,746 per annum, based on a 36-hour working week. 

We are excited to be hiring a new Technical Officer to join our fantastic Network & Security Team. The team is based in Woodhatch and works in a hybrid environment; holding virtual team meetings daily to discuss goals, challenges and highlights, as well as working in the office to encourage teamwork and build relationships face to face. The Network & Security Team strive to provide a secure, stable, high performing infrastructure. We keep abreast of new technology and encourage innovate thinking to solve problems and improve the services we deliver.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Role 

Do you enjoy working in a team to support users, finding technical solutions, and in a third line support team? Are you able to understand to assist with resolving IT issues and want to work as part of a supportive team? A Network & Security Engineer position with Surrey County Council might be the perfect opportunity for you!

As a third line support team, we are here to support other IT staff and customers while they work in a flexible and agile way. Our large IT & Digital department supports customers across Surrey County Council while working closely with our Orbis Partners in East Sussex County Council and Brighton and Hove City Council.

You will need to record all work, keep customers informed of their service requests, prioritise your own workload, set customer expectations, and work as part of a team to achieve your targets and objectives. You will provide an efficient and effective support of the network and security environment and back-office infrastructure to the County Council.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Understanding of network environment(s) with good hardware and software skills especially with Cisco products and IPT solutions.
• Understanding of network management tools for monitoring and configuration management, especially the Solarwinds products.
• Understanding of Firewall setup, configuration, and management.
• Understanding of Wireless networking, physical working, cable standards, and racking.
• Understanding of IP addressing and subnetting, network devices physically and virtually linked.
• Good interpersonal skills and analytical thinking, self-motivated and having the ability to learn new skills. 

Contact us 

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Mike Wingrave by e-mail at mike.wingrave@surreycc.gov.uk.

The job advert closes at 23:59 on 22/03/2024 with interviews planned for week commencing 25/03/2024

We look forward to receiving your application, please click on the apply online button below to submit.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values. 

Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council. 

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: 

• The candidate has evidenced the minimum criteria for the role through their application 
• The candidate has chosen to share that they have a disability on the application form 

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.