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Form of workAt Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 299 guestrooms Park Plaza Victoria London Hotel, you will do more than just welcome our guests. The key role for you as our Night Manager will be to ensure that the service provided by the Night Reception team is beyond the normal guest experience that would be expected by our guests. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.We are looking for a Night Manager who:Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisionsEnsures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & FirePlays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team membersBe proficient with Microsoft Office and have excellent knowledge of OperaBe available to work 4 days on, 4 days off, on a 12-hour shift basis (from 8pm to 8am)Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & CarePrevious experience as an Assistant Night Manager / Night Manager in a hotel is essential.As a Night Manager you will receive:Two wel...
