Address
Form of work
Salary“The world is yours with Meliá”
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
About ME London Hotel, WC2R 1HA
ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand
** Salary package: from £26,070 up to £28,470 incl. service charge// Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**
Night Receptionist / Front Office Agent
Responsibilities will include, but are not limited to:
- To ensure that all guests receive warm, memorable and personalized assistance during the night duty hours.
- Setting the scene for their stay, ensuring that guest needs are anticipated and any requests are actioned. Additionally, complete tasks accurately and within given deadlines.
- Ensure the hotel remains safe throughout the night while providing support to the hotel team, carrying out additional Maintenance, F&B and HSK roles.
Deal with complaints quickly and efficiently, find suitable solutions to any problems that may arise, and communicate issues immediately to management.
What we are looking for
- English, spoken and written
- Love interacting with people.
- Understand the impact of their job on the overall guest experience, safety, and security of the hotel operation.
- Be a team player
The successful candidate must already have eligibility to work in the UK
Because belonging to the great Meliá family is being VIP
Our Benefits Package Includes:
- Competitive Salary
- Holidays: 28 days’ holiday including 8 public holidays
- Contributory pension scheme
- Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
- Discounted dental and health cover with HSF
- Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
- Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
- Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
- High street discounts: with Perks at Work
At Meliá we are all VIP
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.
If you want to be “Very Inspiring People”, follow us on:
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