Receptionist

Receptionist required for a dynamic, fast growth, West End based private equity firm. Working alongside one other, you will provide full meet and greet duties, manage meeting rooms and liaise with in-house catering teams to ensure each and every guest experience is the best it can be. Including administration and overflow work, this role is available due to internal promotion. This wonderful business prides itself on developing its' people, providing a range of longer term career opportunities.

Main Duties and Responsibilities:

• First point of contact for all incoming calls on reception switchboard

• Looking after guests on arrival; making refreshments when the Hospitality Assistant is absent

• Maintain the order and appearance of the company’s reception area and all meeting rooms – checking all AV is working correctly (or resolving with IT prior to meetings)

• Manage meeting room booking system – morning check of all daily bookings, liaise with the Hospitality Assistant to ensure alignment on the day’s schedule, e.g. pre-arranging team breaks accordingly

• Manage desk allocation in coordination with the EAs and Office Manager, for London employees and visiting staff

• Daily office walkaround – check the tidiness of reception, ensure lights are on, check room temperatures (adjust accordingly), fire exits are clear, printer areas are stocked with paper and toner

• Coordinate resolution of any faults with the above by logging requests with IT, Hospitality Assistant, cleaners, maintenance, security, catering, or other 3rd party as appropriate

• Order and assemble catering / lunch for company meetings when Hospitality Assistant is absent

• Physical check of all existing stationery and health and safety supplies – source and place orders as required

• Liaise with the Hospitality Assistant and general building management to report building issues / faults – monitor progress and escalate to the Office Manager as required

• At the end of shift, prepare the Reception handover document for security guard taking over the night / weekend / holiday shifts

• Weekly update of the laptops used for meeting room AV operating. Complete systems update as per IT team instructions (training provided)

• Assist the company with administrative support, to include: photocopying, scanning, faxing, document maintenance, typing, printing and binding presentations, ordering couriers and delivering/collecting the daily post, organising paper shredding collections, managing archiving facilities, updating staff contact/phone lists

• Process company expenses for key managers

• Manage staff requests for taxis, post, and courier bookings

• Ad-hoc assistance with event bookings as required by Corporate Engagement Coordinator

Skills required:

• Minimum two years’ experience in customer facing / reception / hospitality role

• Proactive, energetic and self-starter attitude

• Thrives in a fast-paced dynamic environment

• Strong organisational and multi-tasking skills

• Ability to think quickly on their feet

• Open, friendly and enjoys interacting with different people

• Intermediate / Advanced Microsoft Office skills – especially Word, Excel, and PowerPoint

Terms:

• Monday to Friday alternating between shifts of 0900 – 1730 or 0930 – 1800

• Breakfast and lunch provided

• Comprehensive suite of company benefits

This is a highly regarded business very much in growth mode. There’s never been a better time to join this quality driven, collaborative, and inclusive firm. Offering an excellent range of benefits including free breakfast and lunch, 28 days holiday and a discretionary bonus. This is an ideal role for a customer service focused, articulate and proactive individual who is quality lead, highly organised and capable. If you are  looking for an opportunity to progress your career within private equity and work within a motivated, collaborative and welcoming business, then this is the opportunity for you!

Lily Shippen's business support team are experts in recruiting top secretarial, office administration and business support talent, including Personal Assistant's, Executive Assistants, Private PAs, and Office Managers, on a temporary, permanent, and fixed-term contract basis. We work with clients across the United Kingdom, from our offices in London and Manchester, as well as servicing international and remote roles.