Nights Call Handler - New Build Customers Do you have previous call handling experience?Do you have an excellent telephone manner?We are currently recruiting for a company in the centre of Taunton who are recruiting for staff to work nights
4 on 4 off to provide support to their core and emergency clients, across weekends and bank holidays. Handling a variety of property claims and emergencies, predominantly from new build properties. They are looking for individuals who can speak effectively with customers over the phone and deploy third party contractors to their home. Salary: £11.00 per hour during probation period. Salary will increase to £12.00 per hour upon completion of a successful probation period. Where: Full Office Based - East Reach, Taunton TA1When: 9pm - 9am,
4 on 4 off (including Saturday, Sunday and Bank Holidays)What you will be doing:
- Handling calls from new build homeowners via dedicated lines and channels.
- Making sure that calls are answered promptly and professionally and delivering a tailored service.
- Identify, arrange and deploy contractors to assist customers with their emergency situation in accordance with client requirements.
What we need from you:
- You are compassionate, a good communicator, focused and organised.
Benefits28 days holiday (pro rata'd)Birthday off workCharity Days OffHealthcareCan purchase extra holidaysCycle to work schemeAnnual Staff awardsInterested?Call Laura on for more information
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