Job description
Looking for a new challenge...... are you a qualified registered general nurse who is talented and patient focused?
Sciensus are currently looking for a Nurse Advisor working with our Care Bureau team. You will be a key member of the multi-disciplinary team, providing effective, high quality telephone support to patients and health professionals, triaging patients as required.
We are committed to providing the highest quality of clinical advice to our patients, 24/7, 365 days a year and we give them piece of mind by always being on the other end of the phone. We deal with a diverse range of conditions, treatments and queries which means the role will keep you on your toes.
You will use professional judgement, and with the support of clinical assessment software, provide skilled and effective telephone consultation of patients, giving accurate advice and health information to them whilst recognising opportunities for providing health education. Demonstrating the ability to remain focused on service delivery whilst dealing with an unpredictable, diverse and challenging workload, always liaising effectively between caller and third party in critical situations/areas of concern. Maintain an up to date awareness of current policies and work with the management team to contribute to the continuous development and delivery of service. Keep immediate and accurate records of service user enquiries and accurately document consultation notes in a timely fashion, to allow for suitable emergency referral and intervention. To use knowledge and competence in computer skills, in order to access drives", databases, email and approved internet resources and to critically appraise sources of information and their evidence base.
This role is a hybrid role with needing to come into the head office in Burton on Trent 20% of the time for team meetings and training. The role also involves day and night shifts.
Who are Sciensus and what do they do?
We're proud to be the leading specialty pharmacy in Europe, providing healthcare solutions to patients with long term conditions, rare diseases and cancer. For 30 years, we've supported patients to access the life-changing treatment they need, in the comfort and convenience of their own homes across the UK and Europe. Today, we combine our clinical experience from over 70 million patient interactions with the latest technology to help over Apply patients a year make the most of their medicine.
So, using unparalleled insights, we connect with people powerfully and personally, focusing on their unique needs, empowering them to achieve their goals, and supporting them every step of the way.
Why would I work at Sciensus ... the benefits?
We offer a fully comprehensive compensation package - £32,240 - £37,960.
This all sounds great - What key skills do I need to apply:
- Registered general nurse that can communicate well whilst putting people at ease
- You must be clear and concise making technical details easy to understand.
- ideally already have a strong understanding of relevant therapies and are keen to develop their knowledge base even further.
We actively promote equality for all, welcome applications from a wide range of candidates and select interviewees based on skills, qualifications, and experience. Sciensus takes equal opportunities and improving the working lives of our colleagues seriously, which could include flexible working. We also support with any reasonable adjustments required. Please talk to us during the application process to discuss any reasonable adjustments you may require.
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