Address
SalaryOur client, a freight forwarder is looking for a Ocean Freight Operator to join their office in Basildon.
- Assist the Manager in general Sea Freight Operations in the execution of their duties in support of the departmental vision of the company to become more competitive and profitable.
- Coordinate the complete Operational cycle of business from Booking with Carrier to invoice reconciliation, revenue and costs.
- Maintain regular spot checks on a weekly basis to check all is in order and we have all documents required.
- Correctly complete all customs declaration forms.
- Maintain accurate accounting records for the FCL department, ensuring timely reconciliation of invoices and file closing. Accurately complete all invoicing for imports and clients. Follow up late customer payments in conjunction with credit control.
- Ensure all operational activities and invoicing are completed on time.
- Immediately report any errors or inconsistencies to the line manager
- Understand and execute the departments vision of good business development in order to successfully move Sea Freight products.
- Maintain and utilise the operational system at all times.
- Maintain regular communication with clients, reporting new sales leads and handover of shipments to manager.
- Create new and maintain current SOPs for the department.
- Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format.
- Implement and improve new efficiencies in customer workflow in conjunction with line manager.
- Ensure all reports are generated by given deadlines and handed to line manager.
- Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager.
Job Type: Full-time
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: EH-2351
