Address
Form of workOffice Administrator
Location : Basingstoke
Salary £22-25,000
Hours : Monday to Friday, 9 am - 5 pm (1 hour lunch)
My client who are based in Basingstoke are looking for an Office Administrator to join their team. You will be responsible for performing office administration duties in an efficient, professional, and courteous manner, maintaining a high standard of service which represents and promotes the Company at all times. Reporting to the Operations Manager.
Daily Duties
To provide administrative support for all areas of the business, or as instructed by line management.
Establish and maintain effective working relationships with co-workers and customers.
Answer, screen, and redirect calls to relevant members of staff in a professional and courteous manner, taking messages as required.
Ensure timely completion of all mandatory on-line training modules assigned to you.
Participation in the training process to ensure compliance with all policies and procedures relevant to the role.
To learn how to most efficiently use all relevant company systems used for new business processing.
Submit proposals to our lenders and set follow up tasks on our CRM system to chase decisions.
To manage your own task list ensuring that all tasks are followed up on and completed in a timely manner.
Prepare finance documentation to send to clients.
Checking signed paperwork for potential mistakes and liaising with clients to ensure paperwork is signed correctly. Attention to detail is key.
Raising invoices and submitting agreements for pay-out.
To communicate with customers, suppliers and lenders to help get the best possible results.
To help develop our supplier and customer relationships.
To help with any queries on existing finance agreements.
Working effectively to maintain regular contact with all colleagues in departments to achieve the common goal of writing good quality new business.
Carry out any other duties as may be reasonably required by your Line Manager.
Continued professional development of knowledge and understanding of the asset finance industry including products and services, funders, clients, suppliers, and markets.
Maintain awareness and ensure compliance with applicable laws, service standards, company policies and procedures, anti-money laundering legislation, agreed operational and control processes relevant to the Company. Ensure timely completion of all mandatory on-line training modules.
Identify and drive own personal career development needs through self-analysis and feedback from others.
Promote and adhere to the Companys culture and values.
Knowledge, Experience and Skills
A minimum of 5 GCSEs (or equivalent) at grade C or above, including Maths and English
Experience within the financial services industry, preferably within the asset finance sector
Excellent organisational and communication skills
Excellent verbal and numerical skills
Strong attention to detail
Ability to work under pressure and to tight deadlines
Good working knowledge of Microsoft Office packages
