ESS Employment are recruiting on behalf of an organisation based in Pucklechurch. This role would be ideal for someone who has some previous office-based experience and is looking for the next step in their administrative career where progression opportunities could be presented to the right candidate in the long-term future.
Description
ESS Employment are recruiting on behalf of an organisation based in Pucklechurch. This role would be ideal for someone who has some previous office-based experience and is looking for the next step in their administrative career where progression opportunities could be presented to the right candidate in the long-term future.
Responsibilities
- Managing of incoming phone calls
- Work closely with Administration Manager and cover duties when requested/needed.
- Support Service Manager with Stock, RMA’s and Goods In/Out
- Check Pricing against quote/project.
- Confirm receipt of order to customer
- Input of orders onto system
- Processing and management of UK Sales Orders with order processing team
- Send Order Confirmation, Delivery information and invoice to customer.
- Deal with any customer enquiries as required.
- Ensure accurate packs quotations are produced.
- Engage with Project Managers
- Engage and support Sales Project Manager
- Engage and maintain relationships with installers.
- Management of Sales Leads
Tasks
- Managing of incoming phone calls
- Work closely with Administration Manager and cover duties when requested/needed.
- Support Service Manager with Stock, RMA’s and Goods In/Out
- Check Pricing against quote/project.
- Confirm receipt of order to customer
- Input of orders onto system
- Processing and management of UK Sales Orders with order processing team
- Send Order Confirmation, Delivery information and invoice to customer.
- Deal with any customer enquiries as required.
- Ensure accurate packs quotations are produced.
- Engage with Project Managers
- Engage and support Sales Project Manager
- Engage and maintain relationships with installers.
- Management of Sales Leads
Personal Profile
- Previous office administration experience
- Confident telephone manner
- Knowledge of booking-keeping (Sage) and credit control would be advantageous
- Good IT skills