Office Manager

Job Title: Office Manager
Location: Hemel Hempstead
Salary: £30k
Hours: 9:00 AM - 5:00 PM (Flexible hours available)
 
Benefits:

• 25 days holiday plus bank holidays
• Extra day off for your birthday

Job Description:
As an All-Round Office Manager, you will be responsible for a variety of office, accounts, and goods receiving & dispatch duties. You will play a crucial role in ensuring the smooth operation of the office and administrative functions. The ideal candidate will have excellent organisational skills, be able to multitask effectively, and work well both independently and as part of a team.
 
Key Responsibilities:

• Serve as the receptionist, welcoming visitors and managing deliveries.
• Provide telephone and customer service support by handling enquiries, messages, and logging customer call notes into the CRM.
• Oversee office supplies, including stationery, consumables, and packaging.
• Conduct and address scheduled maintenance checks and notify management of any required actions.
• Maintain and update log sheets for sales invoices.
• Input sales invoices into CRM and send them to customers, ensuring email addresses are accurate in the system.
• Keep customer accounts (Payable) contacts current in SuperOffice.
• Create aged debt reports and inform management of overdue accounts.
• Pursue overdue invoices.
• Prepare and distribute statements as necessary.
• Organise and file purchase invoices.
• Record purchase invoices on CRM.
• Compile aged creditor reports and present them to management.
• Log expenses into CRM and file them accordingly.
• Serve as the designated First Aider.
• Control all utility suppliers (Gas, Electric, Water, etc.) and send meter readings as needed.

Office Manager Requirements:

• Previous experience in an administrative or bookkeeping role is preferred.
• Familiarity with office software and CRM systems.
• Excellent organisational and multitasking abilities.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Basic understanding of health and safety regulations.
• Filing GRNs and updating log sheets.